Please enter the Science Museum through the Main Entrance on Exhibition Road, SW7 2DD (see Google Maps) or what3words: ///reveal.slime.sugar. Your arrival time slot is printed on your tickets—please try to arrive during this period.
While you are at the museum please take care of your own health and safety and our collections. In order to ensure a safe and enjoyable experience for everyone, please do not:
- Touch objects on open display
- Smoke in the museum (including electronic cigarettes)
- Disregard alarms, signs, barriers or directions given by staff
- Leave personal property unattended
- Eat and drink other than in designated areas
- Bring in to the museum any restricted item (see below)
- Fundraise, demonstrate or distribute campaigning material, without prior agreement
- Ride bicycles, scooters or any other wheeled item.
Children under 12 must be accompanied by an adult. Other age restrictions may apply for particular experiences in the museum.
For education groups, separate advice and guidance on supervision of children is available in our Learning section.
You can log in to your account to view your tickets. Please be ready to show your e-tickets on arrival. If possible, please avoid printing your tickets. We will ask for you to scan your own tickets using our self-service scanners so make sure that your brightness is turned up on your mobile phone screen. Our staff will be on hand to help.
We will sometimes conduct bag searches on arrival at the Science Museum. The searches look for restricted items and any other material that might be considered a risk to our collection, or to the health and safety and enjoyment of our visitors.
Any items found will be removed at the bag-searching point will be recorded and returned to the visitor on departure. If our staff find anything they consider to be illegal, they will confiscate it and contact the Police.
Please look after your personal property while at the museum. Any property left unattended may be removed from the museum. If you lose any item during your visit, please speak to a member of staff.
Our self-service lockers are located on level -1 of the museum. Please note that these lockers are card payment only.
Prices are as follows:
- Small—£3.00: Fits coats and hand-sized items (35cm H, 25cm W , 43cm D)
- Medium—£5.00: Fits rucksacks and small bags (43cm H , 33cm W , 43cm D)
- Large—£7.00: Fits carry-on luggage and medium-sized bags* (53cm H, 40cm W, 43cm D)*
*While our large lockers can fit carry-on sized luggage we advise that suitcases and larger items are left at home.
When scanning the locker QR codes, please ensure you follow the correct link to the Science Museum website if using a third party QR code app.
If you’ve pre-purchased a lunch, you can collect your order from the designated collection point in the Energy Café on level 0 during your chosen time slot.
Find out more about how to pre-book your lunch on our Food and Drink page.
We have several cafés and picnic areas in the museum. When you arrive please speak to a member of staff if you'd like to know which cafés are open.
As part of our sustainability efforts, we only offer fabric tote bags and no longer offer plastic carrier bags. If you would like to support the museum by making a purchase, we recommend you bring your own bag to carry your gift home in.
If you have pre-purchased a souvenir book, you can collect this on the day at the information desk on Level 0 at the front of the museum.
Our visitors are welcome to breastfeed anywhere on site. However, if you would like a quieter space a family room is located on level -1.
Buggies are allowed in the museum and galleries. However, in certain areas, you may be asked to leave your pram in a buggy park as it will be too bulky to be allowed into the area or exhibit.
Buggy parking is available free of charge in the Spare Room, located opposite The Garden gallery on level -1. Please ensure that the pushchairs are empty.
Additionally, you can use the coin-return pushchair locks that require a £1 coin. You can access the Spare Room by using glass lift D, which is situated in the middle of the museum.
We have a small free buggy parking area next to Pattern Pod on level 0 for the duration of your visit in that area.
If you are planning to visit Wonderlab: The Eqionor gallery, pushchairs can be parked behind the showspace inside Wonderlab.
Please note that belongings left in the above buggy parks are left at the owner’s risk, and they may be removed by the security team if left unattended for extended periods of time.
Electric scooters are not allowed in the museum. You can lock your scooter in the bike racks available on Exhibition Road.
Non-electric scooters (and folding bikes) can be stored in the self-service lockers (please check the locker sizes in the tab above). If your scooter (or bike) will not fit in a locker, you are required to keep it with you for the duration of your visit.
Please note that we're currently busy building a few new galleries in the museum so there may be some additional noise during your visit.
All our staff are identifiable from their Science Museum passes. There is a Duty Manager on site whenever we are open to the public, to ensure that you have a safe and enjoyable visit.
If our staff think you may be causing unreasonable offence to other visitors, or are endangering yourself, others, our property or our collections, they will ask you to stop. Our staff have the authority to escort you from the museum if necessary.
We will not tolerate abuse or violence towards any visitor, contractor or member of staff.
Visitors are permitted to use hand-held cameras within the museum for private and non-commercial purposes, but must not:
- Use cameras in any areas where video or photography is restricted (this will always be clearly signed)
- Make any recording or take any photograph of any person without the authorisation of that person.
Non-private or commercial use of cameras/recording devices, and the use of tripods or lighting, is only allowed by prior arrangement.
We will always let visitors know if filming or photography is taking place in the museum during their visit.
CCTV is in use throughout the Science Museum; images are recorded for the purpose of public safety and crime prevention, in line with Data Protection legislation.
Don’t forget that the Science Museum is located in South Kensington, London’s home of science, arts and inspiration. Why not make a day of it and visit some of our neighbours? Find out more at https://www.discoversouthken.com/