Astonishing Science. Spectacular museum.
The Science Museum Group (“SMG”) and SCMG Enterprises Limited are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Who is the controller of the data that you provide to us?
What information may we collect from you?
What is a cookie?
What cookies do we use?
Where do we store your personal data?
How do we use this information?
How do we disclose your information?
What are your rights?
How can you access this information?
Who can you contact?
If you do not agree to our processing of your data in the manner described below please do not submit any personal data to us.
For the purpose of the Data Protection Act 1998, SMG has registrations in the names of the Science Museum Group and SCMG Enterprises Limited both of Science Museum, Exhibition Road, London SW7 2DD.
We may collect and process the following data about you:
We care about your privacy. This page explains what cookies are, how and why we use them, and what each individual cookie does.
A cookie is a small text file sent to your computer the first time you visit a website.
Some cookies are deleted (or ‘expire’) at the end of your visit, but some are stored on your computer for a set period of time.
When you return to the website, it checks for any stored cookies on your computer. It then knows you’ve visited before and can tailor content and settings according to your preferences.
Cookies are not programmes and can not harm your computer. They do not contain any computer code, or store any sensitive information that can personally identify you to us.
You are not obliged to accept cookies and you can amend your browser's settings to prevent it from accepting cookies. Click here for instructions on how to disable cookies. Please be aware that if you do disable cookies, certain services on the site may not be available to you and your enjoyment of the site may be impaired.
We use different cookies for different purposes.
Some are used to help our websites function properly. These are generally ‘session cookies’, which are deleted at the end of your visit. They may help to deliver the right pages from our content management system so you see the correct information, or keep track of items in your shopping basket in the Science Museum Shop or our ticketing website until you check out.
We also use other types of cookies to gather information about how people are using our websites so that we can make them better, easier to use and more efficient. These are stored on your computer at the end of your visit to the website.
For example, some of our cookies send non-personal information to Google Analytics, a service we use to gather information about how often pages are visited, how people get to them and how long they are viewed for. They do not reveal your identity to us, but give us an overall picture of how many people are using our websites and how they do so.Cookies from Qualaroo, who provide the survey we use so visitors can tell us what they want from our site, stop you from seeing the survey more than once. This helps us to improve our websites and to deliver better and more relevant content.
You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page. The analytics we have implemented are based on Google Analytics Demographics and Interest Reporting, which helps us identify trends in the usage of our website. These may be published in reports for internal use. Visitors can opt-out of this feature using Ads Settings.
We also use accessibility cookies to store information about your preferences, such as text size, and cookies that allow you to bookmark pages on social media sites using your own accounts.
Below is a list of all the cookies used across the websites of the Science Museum Group and their purposes.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted (using SSL technology). Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may disclose your personal information to any of the SMG family of museums, which means the Science Museum in London and Swindon, the National Media Museum, the National Railway Museum, Locomotion in Shildon and and the Museum of Science and Industry, Manchester.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking or unticking certain boxes on the forms we use to collect your data or by emailing email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.