While you are at the museum please take care of your own health and safety and our collections. In order to ensure a safe and enjoyable experience for everyone, please do not:
- Touch objects on open display
- Smoke in the museum (including electronic cigarettes)
- Disregard alarms, signs, barriers or directions given by staff
- Leave personal property unattended
- Eat and drink other than in designated areas
- Bring in to the museum any restricted item (see below)
- Fundraise, demonstrate or distribute campaigning material, without prior agreement
- Ride bicycles, scooters or any other wheeled item.
Children under 12 must be accompanied by an adult. Children 13 to 16 must provide parents or guardians contact details in line with the Government’s Test and Trace initiative. Other age restrictions may apply for particular experiences in the museum.
For education groups, separate advice and guidance on supervision of children is available in our Learning section.
Visitors are permitted to use hand-held cameras within the museum for private and non-commercial purposes, but must not:
- Use cameras in any areas where video or photography is restricted (this will always be clearly signed)
- Make any recording or take any photograph of any person without the authorisation of that person.
Non-private or commercial use of cameras/recording devices, and the use of tripods or lighting, is only allowed by prior arrangement.
We will always let visitors know if filming or photography is taking place in the museum during their visit.
Please look after your personal property while at the museum. Any property left unattended may be removed from the museum. If you lose any item during your visit, please speak to a member of staff.
Our self-service lockers are located on level -1 of the museum. Please note that these lockers are card payment only. Prices are as follows:
- Small—£3.00: Fits coats and hand-sized items (35cm H, 25cm W , 43cm D)
- Medium—£5.00: Fits rucksacks and small bags (43cm H , 33cm W , 43cm D)
- Large—£7.00: Fits carry-on luggage and medium-sized bags* (53cm H, 40cm W, 43cm D)*
*While our large lockers can fit carry-on sized luggage we advise that suitcases and larger items are left at home.
We will sometimes conduct bag searches on arrival at the Science Museum. The searches look for restricted items and any other material that might be considered a risk to our collection, or to the health and safety and enjoyment of our visitors.
Any items found will be removed at the bag-searching point will be recorded and returned to the visitor on departure. If our staff find anything they consider to be illegal, they will confiscate it and contact the Police.
Our visitors are welcome to breastfeed anywhere on site.
All our staff are identifiable from their Science Museum passes. There is a Duty Manager on site whenever we are open to the public, to ensure that you have a safe and enjoyable visit.
If our staff think you may be causing unreasonable offence to other visitors, or are endangering yourself, others, our property or our collections, they will ask you to stop. Our staff have the authority to escort you from the museum if necessary.
We will not tolerate abuse or violence towards any visitor, contractor or member of staff.
CCTV is in use throughout the Science Museum; images are recorded for the purpose of public safety and crime prevention, in line with Data Protection legislation.
